The website www.Coindenex.com is managed by Coindenex LLC. You can find all the contact information on the website.
2.1 Some information resulting from one or more visits to the website will be saved. All information that is not required for the service of Coindenex will be made anonymous. Identifiable information required for the services of Coindenex will be saved if necessary. All laws of the Personal Data Protection Act will be respected in this.
2.2 Coindenex can use the information provided by the customer for an number of purpose, including the following:
• Sending one or more mails to determine your identity and verify your account.
• Sending one or more e-mails such as, but not limited to, an e-mail containing log-in information.
• To highlight important news regarding Coindenex services.
• The deliberate/incidental sending of e-mails if this is necessary for further collaboration between the customer and Coindenex.
• The performance of the services requested by the customer as offered on the website of Coindenex.
3.2 Visitors can decide themselves how cookies are handled. You can configure your browser so that it allows, disallows or partially allows cookies. For the last case, it can be configured for which websites cookies are allowed. Be aware that if you do not allow cookies, certain features cannot be performed. In this case, you cannot make full use of our services you are entitled to.
3.3 Cookies can always be deleted from a computer in the browser options.
The information provided to Coindenex by the customer is stored in a secure environment.
4.1 Your personal information is encrypted, stored offline and securely stored. There are only a few employees who have access to this information.
4.2 The information necessary for the performance of customer service is not stored offline and is accessible to our customer service staff.
The information (within the Know Your Customer) provided by Coindenex by the customer will never be passed on to third parties. However, there are exceptions to this rule:
5.1 When a court or legal order has been issued to provide data.
5.2 In case of fraud, scams or other undesirable acts, the information may be provided to the competent authorities.
The customer has at all times the opportunity to change the information provided. Coindenex can ask the customer in such a case to pass the change in a manner prescribed by Coindenex and, in some cases, identification may be required.
6.1 Coindenex is legally obliged to store your personal information in the context of the customer acceptance policy.
6.2 Coindenex will only store and / or process the collected information if you have explicitly given permission.
6.3 In the event of withdrawal of your consent, we will immediately stop collecting and processing the information. In that case you will be informed of the consequences. This may mean that you cannot use certain services from Coindenex.